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Don Tapping

by Roland Buresund last modified 2010-05-13 03:50

Don Tapping has worked over twenty-five years to eliminate waste and improve bottom-line results.  Tapping authored the best selling book, Value Stream Management for the Lean Office (2003), Who Hollered Fore?, and numerous other books on business performance — setting the bar for administrative Lean improvements.  He continues to enlighten organizations with his ability to design step-by-step implementation methodologies identifying processes that require improvement, and then introducing  proactive steps to improve or redesign them — reducing costs, boosting performance, and increasing customer (patient) satisfaction.

Don has a B.A. from The University of Michigan and an MBA from The University of Notre Dame.

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