Assimilating New Leaders
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Developing Skills: Developing People, 2nd Ed.
Managing Development and Change -- Unit 5
Publisher: The Open University, 1997 , 69 pages
ISBN: 0-7492-7949-4
Synopsis:
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Table of Contents:
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- Session 1 Identifying and Exercising Interpersonal Skills
- 1.1 Interpersonal Skills in the Management Context
- A three-dimensional framework
- Identification of interpersonal skills
- 1.2 Interpersonal Skills: Culture Fair or Sensitive
- 1.3 Some Wider Considerations
- Organizational structure
- Transnational cultures
- Session 2 Skills, Selection and Interviewing
- 2.1 Skill Clusters
- 2.2 Skills for the Next Decade
- Trends towards increased quality
- Trends in the development of information and communication technologies
- Trends towards the continuous evolution of organizations in a constantly changing environment
- 2.3 Selecting on the basis of Skill
- Describing the job in terms of skills required
- Cultural differences
- Selecting for promotion
- Selecting for outplacement
- 2.4 A Model for Skill Development
- Stage 1: Pre-assessment of skills
- Stage 2: Skill learning
- Stage 3: Skill analysis
- Stage 4: Skill practice
- Stage 5: Skill application
- Stage 6: Evaluation
- 2.5 Applying the Model: Interviewing
- Session 3 Performance Appraisal and Human Resource Development
- 3.1 Human Resource Development
- 3.2 Performance Appraisal
- Performance appraisal at Nuclear Electric Plc
- Performance appraisal at British Airways
- 3.3 Appraisal, Management and Empowerment
- 3.4 Counselling, Coaching and Mentoring
- Counselling
- Coaching
- Mentoring
- 3.5 Towards a Policy of Continuous Human Resource Development