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Knowledge Management

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Knowledge Management ('KM') comprises a range of practices used by organisations to identify, create, represent, and distribute knowledge. It has been an established discipline since 1995 with a body of university courses and both professional and academic journals dedicated to it. Most large companies have resources dedicated to Knowledge Management, often as a part of 'Information Technology' or 'Human Resource Management' departments, and sometimes reporting directly to the head of the organisation. As effectively managing information is a must in any business,and knowledge and information are intertwined, Knowledge Management is a multi-billion dollar world-wide market.

Knowledge Management programs are typically tied to organisational objectives and are intended to achieve specific outcomes, these can include, improved performance, competitive advantage innovation, lessons learnt transfer (for example between projects) and the general development of collaborative practices.

One aspect of Knowledge Management, knowledge transfer, has always existed in one form or another. Examples include on-the-job peer discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. However, with computers becoming more widespread in the second half of the 20th century, specific adaptations of technology such as knowledge bases, expert systems, groupware, and knowledge repositories have been introduced to further simplify the process.

Knowledge Management programs attempt to manage the process of creation and/or identification, accumulation and application of knowledge across an organisation. As such Knowledge Management is frequently linked to the idea of the learning organisation. Knowledge Management may be distinguished from Organisational Learning by a greater focus on specific knowledge assets and the development and cultivation of the channels through which knowledge flows

Frequently, Knowledge Management practices include:

  • enabling organisational practices, such as Communities of Practice and corporate Yellow Page directories for accessing key personnel and expertise
  • enabling technologies such as knowledge bases and expert systems, help desks, corporate intranets and extranets, Content Management, wikis and Document and Content Management

The emergence of Knowledge Management has also generated new roles and responsibilities in organisations, an early example of which was the Chief Knowledge Officer. In recent years, Personal knowledge management (PKM) practice has arisen in which individuals apply KM practice to themselves, their roles and their career development.

A Handbook of Human Resource Management Practice by Roland Buresund — last modified 2009-11-03 18:50
 
An Introduction to Managing Knowledge by Roland Buresund — last modified 2014-01-25 23:45
 
Brands as an Application of Knowledge Management by Roland Buresund — last modified 2014-01-25 23:57
 
Capitalizing on Knowledge by Roland Buresund — last modified 2007-09-22 20:57
 
Common Knowledge by Roland Buresund — last modified 2007-11-25 03:11
 
Communication by Roland Buresund — last modified 2014-01-25 23:46
 
Communities of Practice by Roland Buresund — last modified 2007-11-26 16:25
 
Competing With Information by Roland Buresund — last modified 2007-11-25 18:56
 
Corporate Longitude by Roland Buresund — last modified 2007-09-23 03:17
 
Corporate Memory by Roland Buresund — last modified 2007-11-25 17:43
 
Cultivating Communities of Practice by Roland Buresund — last modified 2007-11-26 16:55
 
Extra-Organizational Knowledge Processes by Roland Buresund — last modified 2014-01-25 23:53
 
If Only We Knew What We Know by Roland Buresund — last modified 2007-11-24 23:48
 
Intellectual Capital by Roland Buresund — last modified 2007-09-22 19:36
 
Intellectual Capital by Roland Buresund — last modified 2007-09-23 14:49
 
Intellectual Capital by Roland Buresund — last modified 2014-01-25 23:55
 
Intellectual Property Rights by Roland Buresund — last modified 2014-01-26 00:03
 
Knowledge and Strategy by Roland Buresund — last modified 2007-09-11 11:54
 
Knowledge Horizons by Roland Buresund — last modified 2007-09-22 21:00
 
Knowledge Management by Roland Buresund — last modified 2007-09-19 16:16
 

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