Charles is a permanent visitor at the Judge Institute of Management Studies, Cambridge University and cofounder (with Fons Trompenaars) of Trompenaars Hampden Turner Intercultural Management Consulting in Amsterdam.He is primarily interested in the management of dilemma, a technique of psycho-social assessment he uses in approaches to leadership, cross-cultural communication, scenario planning, corporate cultures, strategic metaphors, and general system dynamics. He has consulted to Shell, BP, Motorola, ICI, TRW, British Airways, the BBC, Advanced Micro Devices, Philips, BZW, Coopers and Lybrand, British Aerospace, BellSouth, and Hanover Insurance, among others. The author of 11 books, Charles has most recently published Riding the Waves of Culture: Understanding Cultural Diversity in Global Business (1998). Charles served on the staff of the scenario development team at Royal Dutch/Shell throughout the 1980s, during which time he was also a senior research fellow at the London Business School and a visiting scholar at MIT.
Building Cross-Cultural Competence: How to Create Wealth from Conflicting Values