Publisher: Hale, 1998, 160 pages
ISBN: 0-7090-6249-4
Keywords: Management
Chairman's Mouth
Although its name may suggest that this is purely an oral condition, Chairman's Mouth is in fact a disease of the entire corporate communications system. Its onset is characterized by an increasingly stilted, grandiloquent and circumlocutory style of speech and writing, along with an addiction to bizarre euphemisms and orotund phraseology.
The means by which the organization pursues its legitimate goal of survival is referred to as a 'mission'; people become known as 'human resources'; while the legacy of irrational prejudices, obsolete products, ineffective methods, obscure traditions and outmoded working practices is pretentiously described as a 'heritage'. Before long, insoluble problems are described as 'challenges', and crippling setbacks as 'exciting opportunities'.
Hugely contagious, the condition spreads rapidly, infecting first other members of the board, and eventually spreading downwards through the lower ranks of management.
Not very funny, nor interesting. Maybe because I am a lot more cynical than the author?
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