Essential Tools for Organization Performance

This book focuses on organizational development for increased business performance. The text and models cover process management, leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors. First, the role of knowledge management in organizational and idividual improvement is vital. Secondly, performance management for individual employees, and collaboration between organizations can bring about lasting change and development. Each chapter presents a balance between the organization's and individual performance commitment, and features helpful pointers to further sources of information.

1. Process Management
2. Change Management and Organizational Development
3. People-Focused Performance Management
4. Knowledge Management and Performance
5. Organizational Development through Collaborative Working

I had high hopes for this book, that unfortunately were crushed. It is not a bad book, but it can't be seen as much of an improvement of the The Essential Management Toolbox… Which it was supposed to be.

It is not bad per se, but I fail to see the reason to read it again… There are better books out there that explains OD in detail.