Global Operations and Logistics

Are you ready to meet the challenges of a global business environment?

There's a lot of uncertainty and risk involved in the international business market. Many of the critical factors that you must be aware of include fluctuating exchange rates, complexities of global distribution and hidden costs of international sourcing. Global Operations and Logistics: Text and Cases provides you with the skills you need to have in order to meet these challenges.

With this text, you'll learn to create strategies that go beyond the geographical boundaries of one country. You'll also develop an understanding of: strategic managing across national boundaries; analyzing operations and logistics problems; and implementing changes in business and corporate strategies within a global and logistics framework.

This unique text/casebook features:

• Cases that are truly global with discussions on companies that operate across borders.
• Explanations of the four main elements that affect Logistics and Operations on a global scale: Economy, Competition, Level of Technology, and Political Environment
• Recent data on operations and logistics of global firms including information from North America, South America, Europe, Asia, and Africa.
• A logical organization that progresses from the importance of supply/demand chain management to planning and managing the entire process from acquisition of raw materials to the satisfaction of final customers.
• Incorporation of performance metrics for evaluation of the process and the use of information to coordinate with other organizational functions.
  

• Introduction to Global Operations and Logistics
• Global Operations and Logistics Defines
• Objectives of the Book
• How the Book Is Organized
  
• Part I: Global OPerations and Logistics Strategies
• Chapter 1: Global Operations and Logistics: Evolution and Design
• Forces of Gloablization
• Operations and Logistics: Application and Objectives
• Flow Management
• Global Operations and Logistics: An Integrated Approach to Managing Flows
  
• A New Approach
• CASE 1-1: Centrum Co.
• CASE 1-2: "Bull Group"
  
• Chapter 2: The Strategic Framework
• Strategic Role of Operations and Logistics
• The Strategic Framework
• The Concept of an Operations and Logistics Strategy
• The Strategy Process
• CASE 2-1: Michelin A
• CASE 2-2: El Remache C.A.
  
• Chapter 3: The Globalization of Operations Strategies
• Introduction
• A Conceptual Framework: The Four Driving Forces of the Globalization Process
• Global Market Forces
• Technological Forces
• Global Cost Forces
• Political and Macroeconomic Forces
• Current and Future Challenges
• CASE 3-1: Renault Mexico
• CASE 3-2: Pizza Hut Moscow
• CASE 3-3: Guangzhou Machine Tool
  
• Chapter 4: Global Marketing Strategies
• Changing Consumer Behavior
• Geographical Integration: Global Versus Local Marketing
• Functional Integration of Logistics and Operations: The Global Product
• Sectorial Integration: Manufacturer/Distributor
• Efficient Consumer Response (ECR)
• The Need for a Global Marketing Approach
• CASE 4-1: Talk to Me: Expansion in the Russian Telecommunications Market
• CASE 4-2: Zamech Ltd.
  
• Part II: Global Operations and Logistics Planning
• Chapter 5: Supplier Network Development
• Introduction
• The Evolving Concept of Outsourcing
• A Framework of Analysis
• Summary
• CASE 5-1: Bose Corporation: The JIT II Program (A)
• CASE 5-2: Rank Xerox France
  
• Chapter 6: Physical Distribution
• Introduction
• The Importance of Channels of Distribution in Physical Distribution
• The Architecture of a Physical Distribution Network in a Global Operations Approach
• Logistics Service Firms and Third-Party Logistics (3PL)
• Summary
• CASE 6-1: Apple Computer's Supplier Hubs: A Tale of Three Cities
• CASE 6-2: Laura Askley and Federal Express Strategic Alliance
• CASE 6-3: R. Mer
  
• Chapter 7: Global Supply Chain Management
• Introduction
• Demand Volatility, Information Distortion, and the Bullwhip Effect in Supply Chains
• From Domestic to Global Supply Chains: Added Complexities and Uncertainties
• Vertical Integration Issues in Global Supply Chains
• CASE 7-1: Eurofood
• CASE 7-2: Phytosante
• CASE 7-3: The Marmitou Case
  
• Chapter 8: Logistics Network Design for Global Operations
• Global Logistics Network Configuration
• Orienting International Facilities: Considerations and Framework
• Trade-offs Associated with Each Approach
• Mapping the Different Apporaches
• Capacity Expansion Issues
• CASE 8-1: General Appliance Company, Inc.
• CASE 8-2: The Logistics Impact of the Channel Tunnel
• CASE 8-3: ISOL+
  
• Chapter 9: Risk Management in Global Operations
• Operating Exposure to Exchange Rate: Risk and Its Management — Introduction
• The Concept of Operating Exposure
• Factors That Complicate the Estimation of Operating Exposure
• Managing Operating Exposure
• Pricing Strategies for Exporting Firms
• Use of Operational Flexibility to Minimize Operating Exposure
• Global Sourcing Strategies Under Exchange Rate Uncertainty
• Impact of Exchange Rates and Classification of Hedging Strategies in Global Sourcing
• Basic Function of Foreign Exchange Markets
• Micro-Level Strategies for Managing Exchange Rate Risk
• Macro-Level Strategies
• CASE 9-1: BMW: Globalizing Manufacturing Operations
  
• Part III: Effective Management of Global Operations and Logistics
• Chapter 10: Information Management for Global Logistics
• Introduction
• The Global LIS/LITS: Capabilities and Limitations
• Capabilities of Today's Technologies
• Characteristics of a Logistics Information and Telecommunications System
• Logistics Organization and Its Relationship to LITS
• Functional and Geographic Dimensions of the LITS
• Sectorial Dimensions of LITS
• Developing a Sectorial LITS: The Role of Information Systems
• Summary
• CASE 10-1: Manugistics
  
• Chapter 11: Performance Measurement and Evaluation in Global Logistics
• Introduction
• Operations and Logistics Control: Key Activities Need Performance Information
• Measuring Performance in Functional Integration
• Measuring Performance in Sectorial Integration
• Summary
• CASE 11-1: The Cina Lacquer Product Line
• CASE 11-2: Ciments Antillais Corporation
  
• Chapter 12: Organizational Structures for Global Logistics Excellence
• Introduction
• New Organizations Related to Manufacturing and Logistics Operations
• The Organizational Implications of Sectorial Logistics Cooperation
• The International Factor in Global Organizations
• Summary
  

Forget about the word Global in the title, most logistics are in fact global in one way or another. This is a very good introduction to both the European and American concepts in the trade, and as such, pretty unique.

Like all similar books, it is boringly written, but you'll survive this one, and even learn a thing or two from it!