A Handbook of Business Transformation Management Methodology ^{2nd Ed.}

Business Transformation Management (BTM) is the holistic management of extensive, complex changes on which an organization's future success strongly depends. BTM² , which stands for Business Transformation Management Methodology, is a robust new integrative approach, with an emphasis on the balance between the rational and emotional aspects of transformation. In this handbook a wide range of theory is discussed to help understand the phenomenon of transformation, with new content on key elements of transformation management and new insights from various case studies. It is intended for C-level executives, reflective managers and consultants, and those with an academic interest in change and transformation.

The BTM² was developed by the Business Transformation Academy (BTA) which is a think tank operating under the auspices of the Business Transformation Services of SAP. Under BTA leadership, 33 international thought leaders joined to create a "360-degree" view of what business transformation means.

1. Introduction
   Axel Uhl
1. Overview
2. Background on Business Transformation Management
3. Distinction to Other Frameworks and Methodologies
4. Structure of the Book
2.  Meta Management
   Philip Stiles, Axel Uhl and Paul Stratil
1. Overview
2. Pillars of Meta Management
3. Meta Management Principles
4. Conclusion
3. Strategy Management
   Axel Uhl, Dominic Houlder and Michael von der Horst
1. Overview
2. Business Transformation Strategy
3. Procedures for Developing the Business Transformation Strategy
4. Conclusion
4. Value Management
   John Ward, Thomas Rennebaum and Stephan Amling
1. Overview
2. Value Management in Business Transformation
3. Value Identification
4. Plan Benefit Realization
5. Executing the Benefits Plan and Evaluating Results
6. Establishing the Potential for Further Benefits
7. Conclusion
5. Risk Management
   Brent Furneaux, Tomasz Janasz, Thomas Schild and Roberto Klimmek
1. Overview
2. Risk Management in Business Transformation
3. Risk Management in BTM²
4. 360° Strategic Risk Assessment
5. Risk Analysis and Risk Response Plan
6. Execute Risk Response Plan and Monitor Risks
7. Review and Evaluate Risks
8. Conclusion
6. Business Process Management
   Jan vom Brocke, Martin Petry and Thomas Gonser
1. Overview
2. What is BPM?
3. Business Process Management in Business Transformation
4. Process Maturity Level of the Company (Envisioning)
5. BPM Governance and Process Design (Engaging)
6. Implementation of Processes and Controlling (Transforming)
7. Run and Monitor (Optimizing)
8. Conclusion
7. Transformational IT Management
   Robert Winter, Philipp Gubler, Felix Wortmann, Andreas Elting and Werner Schultheis
1. Overview
2. Transformational IT Management in BTM²
3. Assess and Enable Solution Readiness of the Organization
4. To-Be IT Architecture, Operations and Services Planning and IT Transformation Roadmap Development
5. IT Operations, Service Deployment and IT Governance Implementation
6. IT Operations and Services Optimization and IT Lifecycle Management
7. Key Success Factors for Transformational IT Management
8. Conclusion
8. Organizational Change Management
   Oliver Kohnke, Sebastian Reiche and Ernst Balla
1. Overview
2. Importance of Organizational Change Management
3. Organizational Change Management Apporach of BTM²
4. Set-up and Governance
5. Stakeholder Management
6. Communication Management
7. Performance Management
8. Organizational Change Monitoring
9. Conclusion
9. Competence and Training Management
   Christoph Pimmer, Jürg Haefliger and Florian Blumer
1. Overview
2. Significance, Definition and Scope
3. The Significance of a Working Environment
4. Conclusion
10. Program and Project Management
    Michael Rosemann, Jan Recker, Norizan Safrudin and Ronald Marketsmueller
1. Overview
2. The Role of Business Transformation Program and Project Management
3. The Process of Business Transformation Program and Project Management
4. Roles and Responsibilities of Program and Project Managers
5. Key Skills of Program and Project Managers
6. Lessons Learned about Program and Project Management
7. Conclusion
11. Case Study: MotorStars — Implementation of a Global HR System in an Automotive Company
    Christoph Pimmer, Axel Uhl, Michael Brandenburg and Robert Günther
1. Overview
2. The Case History
3. Problems Faced by Key Players
4. Strategic Approach
5. Conclusion
12. Lessons Learned from the Business Transformation Case Studies
    John Ward and Axel Uhl
1. Overview
2. An Overview of the Cases and Outcomes
3. Strategic Positioning of Business Transformations
4. Transformation Need and Readiness
5. Analyzing the Cases Using the BTM² Management Disciplines
6. Lessons Learned in Relation to the Meta Management Key Themes
7. Conclusion

• Appendices

1. BTM² Strategy Management
1. Methods for Strategy Development
2. BTM² Value Management
1. Template for Benefits — With Examples
3. BTM² Risk Management — Methods and Tools
1. Methods and Tools
4. BTM² Business Process Management
1. Modeling Languages for Process Design
5. BTM² Transformational IT Management
1. Methods for IT Service Deployment
2. Best Practices for IT Service Management
3. Framework for IT Governance

This was a joy to read! At long last a very practical book about Transformation at a corporate and management level, instead of all the IT transformation stuff you usually get to read.

It contains practical guidelines, but be aware of that you need a lot of understanding of the basic management concepts to appreciate this book. As an example, they are proposing that you utilize BCS and 7S, but they don't explain what that entails, so you need to have that under your belt already.

In short, an extremely valuable book, especially for seasoned MBAs and senior managers. Admittedly, it is a bit pricey, but well worth it.