Publisher: Penguin, 2015, 218 pages
Keywords: Business Development
The essential blueprint for turning customers into subscribers.
The lifeblood of your business is repeat customers. But customers can be fickle, marklets can shift and competitors are ruthless. So how do you ensure a steady flow of business? The secret — no matter what industry you're in — is finding and keeping automatic customers.
These days virtually anything you need can come through a subscription. Far beyond Spotify and Netflix, companies in nearly any industry, from home contractors to florists, can build subscriptions into their business.
Subscription is the key to increasing cash flow, igniting growth and boosting the value of your company. Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 per cent of sales growth, The Automatic Customer will be your secret weapon.