Publisher: McGraw-Hill, 1993, 291 pages
ISBN: 978-0-07-711168-7
Keywords: Leadership, Management
The Wisdom of Teams include stories and case examples taken from the real world. It shows why teams will be the primary building blocks of company performance in the future.
Teams are key to improving performance in all kinds of organizations. Yet today's business leaders consistently overlook opportunities to exploit their potential, confusing teams with teamwork, empowerment, or participative management. It argues that we cannot meet the challenges ahead, from innovation to quality customer service, without teams.
The authors talked to many different teams to discover what differentiates various levels of team performance, where and how teams work best, and how to enhance their effectiveness.
Their key findings include: