An interesting and thought provoking reading. I fully agree that most IT departments and IT managers are counter-productive and self-serving. I most certainly doesn't agree with the fact that IT doesn't confer a competitive advantage if used right (ask BP with their custom-made clusters for oil-exploration or GE with their increase in IT spending while their profits roar or any mid-sized company whose new ERP-system manages to save them money and allows them better control of their finances).
Needless to say, I find this book interesting and a welcome provocation, while at the same time finding the examples and the thinking behind the theories fatally flawed.
It is recommended reading, as long as you don't fall for the flawed thinking.
Does IT Matter?: Information Technology and the Corrosion of Competitive Advantage
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