A very well-rounded book, that manages to take the reader through the basics to the more advanced topics of change management. It's pretty thick, but I am still impressed by its coverage, as the subject matter is very big. That is also its weakness, as to get the most out of this book, you either have to use it as a refresher or to follow-up on the relevant references the authors specifies (not everyone has a library like mine), which could be a bit time consuming. But in the authors defense, to remedy that critique, they would have had to make the book 5-6 times larger at least.
Anyway, if you are interested in the change management area, either as a newcomer or as an old hand, this book is well worth owning.
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