This is how you write books! Briming with practical advice, yet steaming with academic references and still manages to convey that it is discussing with the reader on how to go forward!

This is as valuable to a management consultant as it is to a practicing upper manager or a scholar looking to understand the state of the art and the practicalities involved in knowledge management and creating learning organsations.

Deeply recommended, even if it is very hard to classify WHEN you should read it!