Hmm… the more I read about the BSC concept, the more I like it.
The first BSC book was a bit dry, and lacked some practical tools, but this seems to be repudiated here (even though the authors are still a bit academic in their writing style).
I would recommend this book to any practitioner out there, as well as all the MBA-students, as I'm certain that the "strategy map" concept is here to stay.
In short, a good book, but a bit dry.
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