Communication ^{2nd Ed.}

Open University Business School MBA B823 Managing Knowledge

1. Introduction
• 1.1 Aims
• 1.2 Learning Objectives
2. First Ideas
• 2.1 Key Issues
3. Theories of Communication
• 3.1 The Information Theory Model
• 3.2 Strengths and Weaknesses of the Information Theory Model
• 3.3 The Constructivist Model
• 3.4 Strengths and Weaknesses of the Constructivist Model
• 3.5 Messages have Content and Relationship Levels
4. Communication and Culture
• 4.1 Ethnic Culture
• 4.2 Language and the Ethnographic Study of Culture
• 4.3 Culture as a Knowledge System
• 4.4 Organizational Culture
• 4.5 Communication, Culture and Managing Knowledge
5. Communication and Learning
• 5.1 Psychological Perspectives on Learning and the Role of Communication
• Intersubjectivity
• 5.2 From Theory Towards Practice
• 5.3 Semiotics: Codes of Communication
• 5.4 Summary of Communication and Learning
6. Communications Media and Systems
• 6.1 Overview of Computer-Mediated Communication
• 6.2 Properties of Media
• Groupware
• 6.3 Summary of Communications Media and Systems
7. Conclusion

MBA material, what do you expect?